Phone vs. Email

 

Today, it’s much easier (and in many cases simply faster) to fire off an email to a client or vendor than it is to call. However, over at the Intuit Small Business Blog they take a look at whether this is really the best way to go. Here are some reasons they give why you might pick up the phone instead of the keyboard:

  • It can help build relationships
  • It can minimize confusion
  • It can help you be proactive
  • It can help you get insight and give you more power to negotiate

While there are some areas where email might be best – such as listing detailed instructions or specifications – it’s certainly something to think about.

Bernard Roesch About Bernard Roesch

Bernard Roesch is co-founder and Managing Partner of Mission Consulting. Bernard’s background in the early years of his career was spent in the manufacturing sector, making his QuickBooks perspective a unique one – he understands the intricacies of a complex environment and then applies his strategic skills accordingly.